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Meet Our Team

Jennifer Sciplin
Customer Care Professional

Jennifer was born and raised in Toledo and lives in Sylvania. After nearly 20 years in the print industry, she decided to make a career change and joined our agency in 2019. She lives with her husband, Justin, and their min-dachshund, Logan. Outside of the office, she’s passionate about community involvement and is an active member of her local church. She also loves cooking, entertaining, going to sporting events and doing freelance graphic design and print work.

Arrow Dickerson

I grew up in the small town of Ottawa Lake, Michigan, a community I learned to love and to whom I have dedicated my life to help and educate them on how to best protect the things they care the most about. I have been in the insurance industry for 36 years covering several positions, and 10 of those years as an agent.

In my free time, you can find me and my golden doodle, Bella, around town, at home watching TV or reading a good book. One of my favorite things to do is have lunch with my mom on weekends.

I am very active as well. You can find me playing volleyball with women 25 to 20 years younger than me. I have a hard time keeping up, but I love it! I am involved in the Fight Against Domestic Violence in the Toledo area and also ride my bike 50 miles each year (in one day) to support MS.

Austin Dickerson

I grew up in Ottawa Lake, MI, a community I love and for which I have decided to become an insurance trusted advisor. I have been involved with the insurance agency for the last three years although, fun fact, I actually studied Mechanical Design at Monroe County Community College. I love talking to customers and getting to know them because this way I can better advise them.

When you don’t see me in the agency, you will most likely find me on the golf course. I love golf! I can also be a source of a great conversation about the TV show, The Walking Dead, as I have watched every episode.

I also participate in the MS Bike to the Bay.

Shari Bowder

I was born and raised in Michigan where I graduated from Western Michigan University. I moved to Toledo to start my career, but currently live in Perrysburg with my husband and son.

I have been working in the industry for over 3 years as I licensed for Property, Casualty, and Life Insurance. I enjoy taking the time to get to know my customers and educate them about their insurance coverages and the protection they can acquire to best secure their assets.

I am part of a wonderful family – my husband, my son and my dad – and thanks to them I always have something funny and interesting to talk about. In the Fall, you will find me at the University of Toledo football games hanging out with family and friends as my son is in their marching band. Guilty pleasure? I like to watch the “Real Housewives”.

When it comes to getting involved in the community, I love to work with young students for reading and math enrichment skills to help them become life-long learners. I also volunteer for band activities at Perrysburg High School and have become very active in supporting the Fight Against Domestic Violence.

Beth Couch

I grew up in Temperance, MI where I graduated from Bedford High School. I then attended University of Toledo and Owens Community College where I studied Business and Accounting.

I decided to work in the insurance agency because I noticed that insurance is something that everyone needs but not many people know much about and may not protect their assets properly. I like to be able to, not only help people get the coverage they need, but also help them understand what they are getting and why.

I have two wonderful, grown daughters and I love to spend time with them. We love to go to the Farmers’ Market, shopping and road trips to beautiful places like Ann Arbor and Cincinnati! Not so secretly I enjoy playing Pokémon Go.

I am a strong supporter of the Fight Against Domestic Violence.